Agencies are expensive.
$10k+ a month for a team that keeps the playbook.
The strategy lives outside the company, nothing is documented, and the day the retainer stops the channel stops with it.
Give us 7 days.
We'll install the AI team
that runs your TikTok Shop.
A complete AI TikTok Shop department installed inside your business. The agents work in the tools you already use. You talk to them like employees, and they run the shop 24/7. Built by ex founders, ex TikTok and ex brand operators behind over $100M in TikTok Shop revenue.
Brands we've supported on TikTok Shop
Most brands are spending $10k to $20k per month on TikTok Shop agencies. TokShopOS installs the capability internally instead. Then installs the AI agents that run it.
The Problem
The biggest eCommerce opportunity since Amazon. Most brands can't run it properly.
TikTok Shop is a full time department: creators, content, ads, live and reporting, every day.
So it gets outsourced at a premium, run half heartedly, or missed altogether.
Nobody has the knowledge.
TikTok Shop is a system, not a set of tactics.
Product positioning, creator discovery, content loops, paid amplification and live all have to work together. Most teams have never seen the whole engine, so they guess for months.
Nobody has the time.
Run properly it takes 100+ hours a week across five or six roles.
Your team is already full. So the channel becomes someone's side job, and the biggest growth channel in retail runs at a fraction of what it could.
The agents
Talk to them like employees. You wouldn't know they're AI.
Fourteen AI agents across six departments, living inside the tools your team already uses. You brief them, ask them questions and approve their work the way you would with anyone on the team. The difference is they never stop.
#tiktok-shop
AN
Analytics Department 06:12
Morning. Daily scan done. Hero SKU 2 conversion is down 18% on the 7 day average and two creators have gone quiet. I've re-briefed both and paused the GMV Max ad set on the losing creative. Want me to move the $400 to the bundle offer?
SJ
Sam, Operator 08:41
Yes, do it. And I need this week's creator shortlist by 3.
AN
Analytics Department 08:41
Done. $400 moved to the bundle ad set. I've passed the shortlist to Affiliate.
AF
Affiliate Department 14:52
Shortlist of 14 creators is in your inbox, ranked by GMV in your category. Six already have samples approved. Say the word and I'll send outreach to the other eight tonight.
LV
Live Commerce Department 17:30
Thursday's live is set. Host brief, run of show and the three flash bundles are in the shared drive. I've scheduled it in Seller Centre for 7pm.
Embedded in your workflows
Slack, email, your seller centre, ad account and creator platform. No new dashboard to learn. The agents show up where the work already happens.
Proactive, not prompted
They don't wait to be asked. Daily scans, alerts, briefs and reports land before you've opened your laptop, with a recommendation attached.
24/7, 365 days a year
No sick days, no holidays, no handover notes, no notice period. The engine runs every day of the year at the same standard.
100% yours
The agents, the playbooks and every account they run in are installed inside your business and owned by you. Your team gets the playbooks and SOPs too, so they understand the engine, but the agents are the ones doing the work.
What the agents do
What the agents do every day. Without being asked.
Run all affiliate operations
Find creators already selling in your category, invite them, test the outreach, approve samples to a set pace and keep every creator posting.
Handle all creative briefing
Write a brief per product and refresh every brief each Monday with new hooks, competitor videos and thumbnails.
Manage your community
Answer every creator DM within two hours, every day. Anything off playbook comes to you with a drafted reply.
Recommendations for your store
Read the shop week on week and post what moved, why, and three to five things to do about it, each with a number and an owner.
Recommendations for your paid ads
Read every GMV Max campaign before 8am, flag any ROI move against your threshold and suggest the change on TikTok's own framework.
Proactively flag issues
Shop Performance Score checked every morning, underperforming creators named, sample waste and overdue posts surfaced before they cost you.
Build the weekly report
The report is in your Slack before the review call, seven metrics week on week, with the story and the risks written out.
Run your lives
Run of show and host prompt cards ready 48 hours before each live, GMV per hour pulled afterwards with one change for the next show.
The install
Installed in 7 days. Running from day 8.
The agents are a copy of the setup that runs the shops we own, so the install is a wiring job, not a build. Your tools connected, your brand file written, the playbooks and SOPs loaded, every agent live and your team shown how to run it, inside one week.
Day 1Day 2Day 3Day 4Day 5Day 6Day 7
Playbooks and SOPs
Days 1 to 2
Agents live
Days 3 to 5, in draft mode
Send switch on
Day 6
Team onboarding
Days 3 to 7, alongside the install
First full run
Day 7, reviewed with you
Day 3
Operations
Daily shop score check, weekly strategist
Day 3
Affiliate
Identification, outreach, samples, DMs
Day 4
Reporting
Weekly report, top content, underperformers
Day 4
Creative
A brief per product, refreshed weekly
Day 5
Paid Media
GMV Max read daily, ROI flagged
Day 5
Live Commerce
Run of show, prompt cards, live analytics
#tokshopos-install
TS
TokShopOS Day 1
Slack, Seller Centre and the ad account are connected. Brand file drafted from your call, one thing to confirm: commission at 20% for the first month then 10%?
SJ
Sam, Operator Day 1
Yes, that's right. Sample pace is 40 a week for now.
TS
TokShopOS Day 3
Operations and Affiliate are live in draft mode. Every reply they'd send is in #ai-affiliate-manager for you to read. Walkthrough of the affiliate playbook at 2pm, 30 minutes.
TS
TokShopOS Day 6
Send switch on. The agents are now replying, approving and posting for real. Anything off playbook lands in #escalations with a draft, tagged to you.
TS
TokShopOS Day 7
First full run reviewed. Every channel posting, 0 errors. From here it's yours to run and ours to keep sharp.
Delivery Model
Installed with your team, not around them
We install it inside your business with your operator in the room. The agents go live in your Slack, Seller Centre and ad account across the first 7 days, and we walk your team through each playbook and SOP as its agents switch on, so they know exactly what they're approving and why.
By day 7 your team is confident running it. After that the agents keep working every day. If you want us to stay on to keep them current and advise on the shop, that's an optional monthly retainer, not a condition.
See if you're a fitRunning TikTok Shop properly
- Without TokShopOSStrategist, creative lead, affiliate manager, media buyer, live host lead, analyst
- With TokShopOSOne operator, fourteen AI agents
100+
hours a week, 3 to 5 people or a $10k agency
5 to 10
hours a week, one operator
Headcount
One operator. Not a 3 to 5 person team or a $10k a month agency.
Run properly, TikTok Shop takes 100+ hours a week across strategy, creative, affiliates, paid media, live and analytics. That is why most brands hand it to a $10k a month agency, and $120k a year leaves the business.
With the agents installed, one operator owns the channel in 5 to 10 hours a week, max. They handle escalations and decisions, nothing else. Your wider team gets the playbooks and SOPs, so nothing depends on any one person.
Where this comes from
- TikTok Shop GMV driven by our team$100M+
- Years as one of TikTok's original Shop partners5
- Datapoints behind the playbooks, SOPs and agents6m+
$100M+
in TikTok Shop revenue behind the system
14
AI agents, trained on it
Track Record
Built on five years inside TikTok Shop, not a prompt
Before TikTok Shop launched internationally, our team worked directly with TikTok's product and commerce teams on how the platform should work for Western markets. We have run it for brands ever since, as one of TikTok's original Shop partners.
Every playbook, SOP and agent we install is trained on that GMV, the datapoints behind it and our own operating data, first for our own accounts, now for yours.
Any questions?
See the info below or get in touch.
How long does the launch take?+
The agents are live in 7 days. It is a copy of the setup that runs the shops we own, connected to your tools and trained on your catalogue, with your team walked through each playbook as its agents switch on.
Do we still need an agency afterwards?+
No. The agents do the work an agency would, and your team gets the playbooks and SOPs behind them. If you want us to stay on, there's an optional monthly retainer for keeping the agents current and for TikTok Shop advice, a fraction of an agency fee. If you don't, the agents keep running and you pay nothing more.
Do we need a large internal team?+
No. Most brands can operate TikTok Shop with a small team once the correct systems and workflows are in place.
How many hours a week should my team be working on this?+
Plan for one operator at 5 to 10 hours per week, max, once the agents are live. Without them, running TikTok Shop properly takes 100+ hours a week across five or six roles.
The agents cover affiliate operations, creative briefing, community, paid media monitoring, reporting and live. Your operator handles escalations and decisions only.
TikTok Shop is not a set-and-forget channel, so that time should be consistent every week.
If you plan to add live commerce, budget an additional 10 to 15 hours per week on top. Livestreaming requires prep, hosting and content repurposing.
What type of brands is this best for?+
TokShopOS works best for brands with strong hero products and the willingness to test aggressively with creators and content.
What happens after the install?+
The agents keep running every day under your ownership, with nothing further to pay. There's an optional monthly retainer if you want us to stay on, and it covers two things: keeping the agents current (updates, monitoring, new agents as we build them) and TikTok Shop consultancy for your operator. Shop setup and strategy for brands not yet live is available as an add on.
What do the AI agents actually do?+
Fourteen agents across six departments. Affiliate finds, invites and manages creators and answers every DM. Creative writes and refreshes the briefs. Reporting builds the weekly report, reviews top content and names underperformers. Operations checks the shop score daily and reads the week. Paid Media reads every GMV Max campaign each morning. Live Commerce builds the run of show and prompt cards. They execute the SOPs in the playbooks and hand decisions to your operator. The full guide lists every agent and exactly what it does, before you buy.
Do the agents replace my team?+
They replace the headcount you would otherwise hire. One operator owns TikTok Shop with the fourteen agents underneath them. Your existing team gets the playbooks and SOPs, so nothing depends on any one person.
Where do the agents live?+
In the tools your team already uses. Slack or Teams for conversation, Gmail or Outlook for outreach, your seller centre, affiliate platform and ad account for the work itself. There is no new dashboard to learn. You message them, brief them and approve their work the way you would with anyone on the team.
Do we own the agents?+
Yes, 100%. The agents, the playbooks, the SOPs and every account they run in are installed inside your business and belong to you. The retainer is optional, and nothing switches off without it; you keep what you have as it is.
What is the guarantee?+
Two parts, both simple. First, the install replaces your $10k a month agency: the agents are connected to your tools, trained on your catalogue and doing the work an agency would, or you don't pay for the install. Second, if by day 90 your team can't run TikTok Shop with the agents and the playbooks, your fee comes back. Both are defined in your agreement so there is nothing to argue about later.
What do the agents need access to?+
Your TikTok Shop seller centre, affiliate platform, ad account, product data and the messaging tool your team uses. We connect them during the installation, and everything stays in accounts you own.
Give us 7 days
The TikTok Shop Department Install puts fourteen AI agents and the playbooks behind them inside your business in 7 days. Replace your $10k agency or don't pay, plus your fee back if the team can't run it by day 90. Instead of paying an agency forever, your team owns the engine and one operator runs it.
Install the System